San Antonio Humane Society - 4804 Fredericksburg Rd SA, TX 78229
Check in is at 7:30 am at the designated clinic for your pet's appointment unless you have an event appointment ex: transports, HEB event, etc. Please refer to your confirmation email for check in times for those appointments since they might be different. Pick up time will be announced during check in by the surgery staff. Please arrive at the time instructed. If you are late to pick up your pet, you will be charged a $45 late fee. If you are unable to pick up your pet during our business hours that same day, we will go ahead and board your animal for an additional $75 per day per pet.
Surgery fees are non-refundable.
Deposit Policy: A $10 deposit is required for all transport and zip code grant appointments at Brooks at the time of scheduling to confirm and hold your appointment. The full refund of $10 will be processed back to the original credit or debit card used to schedule the appointment and may take 5-7 business days to arrive. No shows or cancellations later than 48 hour notice are nonrefundable and nontransferable. Appointments must be canceled or rescheduled 48 hours before surgery for the deposit to be refunded.
If you would like to schedule more than one appointment, each appointment will need to be scheduled separately.
Note: The calendar is limited to accept a set number of large dogs and female animals per day as we have a limited amount of space to house these types of animals in recovery. If you are unable to schedule an appointment for multiple dogs or female animals in one day, try reducing the number of appointments you're scheduling.
Questions? For assistance in scheduling an appointment, email spayneuter@sahumane.org.
Cancellation/Rescheduling Policy: A full refund will be returned to the original card used for payment if the appointment is cancelled 48 hours in advance. Appointments can be rescheduled up to 48 hours in advance w/ no additional fees. *Please be advised that rescheduling your free or reduced-price surgery could make you ineligible for that promotion as grant funding for those surgeries has to be used by certain deadlines. If you have any questions about rescheduling your surgery, please email spayneuter@sahumane.org.
